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Customer Services

Graded Tariff

With the Decision of the Energy Markets Regulatory Authority dated February 28, 2022 and numbered 10820, to be effective as of March 1, 2022; the Graded Tariff has been included to the commercial subscriber group, and the average daily consumption limit applicable to the Graded Tariff, which has been put into effect for all Residential Single-Time Low Voltage subscriptions as of January 1, 2022, has been increased to 8 kWh as of March 1, 2022.

Click here to see an example for Single-Time and Multi-Time invoice calculations.

Considering the consumption amounts of the subscribers during the calculations, the consumptions up to the average daily consumption limit of 8 kWh for Residential Low Voltage Single-Time subscriber group, as well as the consumptions up to the average daily consumption limit of 30 kWh for Commercial Low Voltage Single-Time subscriber group are calculated and invoiced based on Low Consumption Tier Tariff, and the consumptions above this limit are calculated and invoiced based on High Consumption Tier Tariff.

For residential group customers, the revision in the limit will be applied to invoices to be issued as from March 1, 2022, and there will be no amendments or refunds for the invoices issued before March 1, 2022.

Click here to access the latest National Tariff charts in effect.

For furthur questions about the Graded Tariff, please visit our FAQ page or our Call Center at 444 4 372. You can also easily access information via Enrejisa Mobile application.