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Enerjisa Sustainability Framework

Our Sustainability Strategy

We are aware that decarbonization, urbanization and customer centricity, deregulation, decentralization, and digitalization are the five sectoral trends that have the potential to disrupt our way of doing business. We are therefore developing innovative, impactful, and sustainable products and services not only better face the challenges, but also to lead the transformation while working for accessible and uninterrupted energy.

As a leading electricity distribution, retail, customer solutions and e-mobility company in Turkey, we accept our responsibility for delivering prosperity to people and the future. Our purpose is shaping and connecting the new energy world as a role model and continue being a provider of public service to millions.

Our Approach to Sustainability

Sustainability is at the core of our business and integrated into our entire organization. We respect the right to life of all beings; hence we focus on the impact of our services and products for a low-carbon, cleaner and greener energy sector and to empower people equally.

With the ultimate aim of transforming into an impact-focused business, we have prioritized our environmental, social, and governance impacts, while recognizing the insights of all our stakeholders. We then set targets and designed our roadmap acknowledging all UN Sustainable Development Goals (SDGs).

We established a systematic sustainability governance structure, including thematic working groups. We disclosed a range of policies for each of our sustainability impact areas. We commit to act in accordance with these policies towards our targets and monitor, measure, and transparently disclose our performance and progress.

Sustainability Impact Areas

Enablers and Foundations of Our Performance

To enable our purpose and achieve our targets, we put people and culture and digital transformation at the center of our business. We are dedicated to continuously investing in them as they are essential resources and tools to create value in our impact areas.

Digital Transformation

We address mega trends such as digitalization, decarbonization, distributed generation, urbanization, customer centricity and deregulation, which are shaping the future needs of the...

People and Culture

Rapid technological advances, automation, artificial intelligence and changes in employee expectations are transforming the work environment and the workforce globally. This transformation...

Corporate Governance

We believe that strong corporate governance, compliance, integrated risk management and internal control mechanisms along with effective stakeholder engagement are key to sustaining our performance. We focus ...

Risk Management

According to the World Economic Forum Global Risk Report 2022, social and environmental risks have been getting worse since the beginning of the pandemic. While the ...


The Compliance Function is responsible for the effective execution of compliance management by identifying and preventing compliance risks, creating and maintaining compliance awareness ...

Internal Control

We view an Internal Control System as an essential component of effective and sustainable governance. The primary goal of our Internal Control System is to maintain an always effective and efficient control environment ...

Stakeholder Engagement

We value our relations with all stakeholders who are directly or indirectly affected by our activities. As we work with an extensive value chain, we communicate with the stakeholders ...

Social Indicator

Enerjisa Social Indicator

Governance Structure

We have a governance structure that allows us to take a strategic and holistic approach to economic, environmental and social factors in order to create long-term value. The Board of Directors has the ultimate responsibility for developing the sustainability strategy and for our sustainability performance. The Board of Directors is also responsible for identifying material ESG issues, risks and opportunities and establishing appropriate ESG policies.

We created the Sustainability and Corporate Capabilities function to ensure a strategic and integrated approach to corporate sustainability and to create maximum value for our stakeholders. The Head of Sustainability and Corporate Capabilities (CSO) reports to the CEO and CFO.

Our mandatory Board Committees work actively to monitor ESG issues and report to the Board of Directors. Sustainability is a regular agenda item for the mandatory Corporate Governance Committee.

In addition to the mandatory committees, we use other non-mandatory committees with representatives from the relevant business units to cover ESG-related critical matters.

The Executive Management (CEO/CFO) oversees ESG-related actions across our processes and reports to the Board of Directors about critical initiatives, developments, key performance indicators and commitments. The Sustainability Executive Committee steers our corporate sustainability strategy, advises Executive Management accordingly and monitors, measures and reports performance and progress in a comprehensive and in-depth manner. With the establishment of the Sustainability and Corporate Capabilities function, we restructured the Committee and we expanded it to include all unit heads. The Committee reports to the Executive Management and is chaired by the Head of Sustainability and Corporate Capabilities.

Sustainability performance and initiatives have been part of our Company/CEO scorecard, which is approved by the Board of Directors. Sustainability targets on the Company scorecard include areas related to climate change. These targets are then disseminated to the relevant business units and their realization impacts annual performance, thus remuneration.