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Management Process for Requests, Grievances and Feedback

We place utmost importance to your requests, grievances and feedback!

In line with our mission to become the leading Electricity Retail Company in Turkey in Customer Satisfaction, we, at Enerjisa Electricity Retail Companies, have the goal to; Handle requests and grievances of our customers in a fair, objective, unbiased and fast manner in compliance with the principles of confidentiality, laws and relevant regulation; and create solutions. Therefore, please do not hesitate to contact us through the below-mentioned channels to convey your requests, grievances and feedback. To continue with our Management Process for Requests, Grievances and Feedback, please click here.