Documents required for subscription termination processes;
- Any one of the subscription number, utility number / singular code or meter serial number belonging to the house you will complete discharge processes for
- If you wish to receive the refund for your security deposit through a bank, you can provide IBAN information regardless of the bank.
The IBAN information you provide shall belong to a checking account number in your name.
*Your security deposit can also be transferred to PTT or can be paid in person.
- Valid ID
It will be checked only to verify; and then returned.
If you have all the required information, you can carry out your process through the channel of your preference!
I want to proceed with Enerjisa Mobile Application*
Download our application and login to complete your procedures!
- To proceed with Enerjisa Online Services Centre, please click here.*
- To proceed with e-Government, click here.*
- If you want to proceed via the Call Centre, please call 444 4 372 *
If you want to visit Enerjisa Service Centre to carry out the procedures, click here.
***This channel cannot be used except for personal applications (except real persons, private companies and joint tenancies).