Billing Information
When is My Bill Issued?
Your electricity bill is issued within 25 to 35 days and delivered to your party. The due dates of the bills delivered are 10 days following the billing date and written on the bills.
For Customers In Residential SG Tariff;
Please watch our 'Invoice Reading Guide' video to learn about the items listed on your invoice:
For All Customers Other Than The Ones In Residential SG Tariff;
*The aforementioned Roller and Central Bill visuals are only samples.
It is the electricity consumption invoice printed in accordance with the relevant legislation and permits during the field readings, which are usually made at the consumer’s address via the hand terminal.
It is the electricity consumption invoice created from invoice printing centers in accordance with the relevant legislation and permits for lighting customers, government offices and high consumption customers.
If you are delivered your bill;
Please contact our Enerjisa Call Centre on 444 4 372 to inform us about the index values on your meter and have your bill issued.
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If your meter is electronic;
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If your bill is mechanic;
If you cannot access the index values, please contact our call centre to request meter reading.
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