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Documents required for subscription termination processes;

  • Any one of the subscription number, utility number / singular code or meter serial number belonging to the business place you will complete discharge processes for
  • If you wish to receive the refund for your security deposit through a bank, you can provide IBAN information regardless of the bank.
    The IBAN information you provide shall belong to a checking account number in your name.
    *Your security deposit can also be transferred to PTT or can be paid in person.
  • Valid ID of the authorised person
    It will be checked only to verify; and then returned.
  • If the real / legal person to carry out the procedure is different, authorisation document from company's board of directors or Power of Attorney / Circular of Signature, company seal depending on the situation

    If you have all the required information, you can carry out your process through the channel of your preference!

    If you want to visit Customer Service Centre to carry out the procedures, click here.