Equal Access with Enerjisa

Given our pioneering role in the industry, we focus on how each of our services and products affects society. By placing sustainability to the core of our operations, we put all our efforts into securing a better future for everybody.

As part of our strategy, which also emphasizes the United Nations’ Development Goals, inclusion, diversity, and equality in accessing all resources are our core areas to focus for enhancing welfare of the people and making a positive impact on society.

The Enerjisa Equal Access Project enabled us to improve the access of all our customers to all services we provide via our physical and digital channels and to give them the ability to conduct their transactions quickly and easily.

We continue to put efforts for "A Better Future for All" via designing barrier-free physical spaces, offering voice simulation service option on Enerjisa digital channels, issuing invoices and contracts using the Braille alphabet, communicating with sign language in our customer service centers, as well as various other innovations.