Secure and Ethical Transformation with Responsible AI Policy from Enerjisa Enerji

Leading electricity distribution, retail, customer solutions and e-mobility company in Türkiye, Enerjisa Enerji has been following the developments in the field of AI for a long time and developing successful applications in its business lines. Using solutions developed by machine learning methods in processes such as energy consumption estimation, illegal electricity usage detection, and collection analysis, Enerjisa Enerji also implements other solutions to improve customer application processes received via different channels with natural language processing techniques.

Increasing efficiency at workplaces by offering its employees the use of productive AI, Enerjisa Enerji developed a ‘Responsible AI Policy’ for its employees and its customers. Taking an essential step in the journey of digital transformation and publishing a policy for the use of AI technologies in the company, which is a highly discussed topic worldwide, Enerjisa Enerji’s policy includes a commitment to remain loyal to ethical principles in processes of development, distribution, utilization, and commercialization of AI systems. While roles and responsibilities are defined in the field of AI in the published policy, the goal is to adopt principles of efficient management, responsibility, and accountability in terms of risks, opportunities, and costs, as well as raising the level of digital competency among employees.

Including fundamental principles such as human supervision, confidentiality, reliability, transparency, and accountability, the policy has the purpose of establishing a sustainable and reliable foundation for the utilization of AI solutions in the energy industry. The purpose of Responsible AI Policy is to establish standards in the industry to set an example by shaping technical innovations through ethical and social responsibility awareness.

With the goal to gain the trust of all its stakeholders by combining the power of AI with ethical values and to create a lasting transformation in the energy industry, Enerjisa Enerji exhibits the responsibility of reminding that technology is not only a tool, but also a value that serves the community. The company will sustain its efforts to act together with all its stakeholders to encourage the utilization of AI in the industry.

Fırat: We make a point of developing our AI systems in line with ethical principles

Remarking that they lead the digital transformation of the energy industry, Mehmet Fırat, Head of Information Technologies and Digital Business Management Department at Enerjisa Enerji, stated, “As AI reshapes the modern world, the energy industry also receives its share from this great transformation. AI creates a radical transformation in the energy industry by offering smarter, more efficient, and sustainable solutions. These technologies, which are used in a wide range of services, including smart grids, estimation-based maintenance solutions, etc., do not only increase operational efficiency, but also enable a more reliable and sustainable approach in energy management. However, we do not consider the opportunities that AI brings about as merely technical advancements. This rapid advancement in technology can create a really permanent impact, not only through technical gains, but also through reliable, fair, and ethical principles.

Key values, including human supervision, reliability, transparency, and accountability, are the keystones of ‘Enerjisa Responsible AI Policy’. We will sustain our efforts to create a responsible change with all our stakeholders by encouraging ethical AI utilization in the industry. Our goal is to create a lasting and positive impact, both within Enerjisa and in the overall energy industry, by combining the power of AI with ethical values.”











About Enerjisa Enerji
Enerjisa Enerji, which pioneers the energy transformation in Türkiye by using the multiplier effect of sustainability and technology in line with its vision of ‘a better future for all,’ provides service to 25 percent of Türkiye in electricity distribution and retail, which are the main fields of activity of the company. Enerjisa Enerji, the prominent player in the industry, reaches 10.8 million customers in 14 provinces and provides electricity distribution services to more than 22 million users. While Enerjisa Enerji offers renewable energy and efficiency solutions to its customers via its Energy of My Business brand, the company also operates the first and fastest charging station network in Türkiye with Eşarj, the company of which Enerjisa owns 100% of its shares. 20 percent of Enerjisa Enerji, whose main shareholders are Sabancı Holding and E.ON, is publicly traded in Borsa Istanbul.


Disclaimer
This press release is for informational purposes only. It is not to be considered as an investment advice, nor is it intended to provide basis for any valuation or any securities, nor should it be construed as a recommendation for anyone to buy, hold or sell any shares or other securities. This press release may contain forward-looking statements based on current assumptions and forecasts made by the management of Enerjisa and Enerjisa subsidiaries/affiliates, as well as other information currently available to the relevant companies. Various known and unknown risks, uncertainties and other factors may lead to material differences between the actual future results, financial situation, development or performance of the company and the estimates given here. Except to the extent required by law, Enerjisa and Enerjisa subsidiaries/affiliates do not intend, and do not assume any liability whatsoever, to update these forward-looking statements or to conform them to future events or developments.