Business | Enerjisa

01

Please remember to write down and bring your utility number / singular code

or meter's serial number for your previous and new addresses. (An electricity bill will also suffice. If you are a tenant, please contact your landlord. They can inform you by looking at the printed bill or electronic bill sent through text messages / e-mails.)

02

Prepare the required documents mentioned in the below situations that applies to you in order to rapidly and smoothly complete your application.

If no active electricity contract/subscription exists at the location you want to initiate a subscription;

Utility Number - Singular Code / Meter Barcode Serial Number / A previous bill belonging to the location of subscription
An ongoing TCIP (Turkish Catastrophe Insurance Pool) Policy Number
Required for business blocks / business centres / administrative services / education centres etc., except buildings completely used for commercial and industrial purposes.

As per the Law no. 6305 on Catastrophe Insurances, you have to have a Mandatory Earthquake Insurance to complete your subscription procedures. If you do not have a Mandatory Earthquake Insurance, you can take out the insurance from any insurance company of your preference. If you have a TCIP policy and you do not know your policy number, please call Alo DASK Call Centre on 125 to find out. Tenants can also ask this number to their property owners. If you do not have a valid DASK policy, you can get your DASK compulsory earthquake insurance via the Sigortayeri website within the scope of our cooperation by going to the Enerjisa Transaction Center.
A valid ID of the authorised person
It will be checked only to verify; and then returned.
Ownership information.
If you are a Tenant, Name, Surname / Title of the property owner
If a real person T.R. ID number; if a company Tax Number shall also be submitted
Tax Number / Tax Inspection Form and Circular of Signature
If the real / legal person to carry out the procedure is different, authorisation document from company's board of directors or Power of Attorney / Circular of Signature, company seal depending on the situation
Click here for additional information, if you will carry out procedures for subscriptions of cell towers, short term (temporary) subscription, advertisement boards, embassy's commercial attaché's office, special telecommunication, businesses with tourism certificates, treatment plants, joint business tenancies, private company, temple, induction and arc furnace!
Security deposit
You can pay the security deposit amount in two equal installments, the first in cash and the second added to the invoice, or in cash at once.

If you have all the required information, you can carry out your process through the channel of your preference!

I want to proceed with Enerjisa Mobile Application*
Download our application and login to complete your procedures!

To proceed with Enerjisa Online Services Centre, please click here.*
To proceed with e-Government, click here.*
If you want to proceed via the Call Centre, please call 444 4 372*
If you want to visit Enerjisa Service Centres to carry out the procedures, click here.
***This channel cannot be used except for personal applications (except real persons, private companies and joint tenancies).

If an active electricity contract/subscription exists at the location you want to initiate a subscription;

Utility Number - Singular Code / Meter Barcode Serial Number / A previous bill belonging to the location of subscription
An ongoing TCIP (Turkish Catastrophe Insurance Pool) Policy Number
Required for business blocks / business centres / administrative services / education centres etc., except buildings completely used for commercial and industrial purposes.

As per the Law no. 6305 on Catastrophe Insurances, you have to have a Mandatory Earthquake Insurance to complete your subscription procedures. If you do not have a Mandatory Earthquake Insurance, you can take out the insurance from any insurance company of your preference. If you have a TCIP policy and you do not know your policy number, please call Alo DASK Call Centre on 125 to find out. Tenants can also ask this number to their property owners.
A valid ID of the authorised person
It will be checked only to verify; and then returned.
Ownership information.
If you are a Tenant, Name, Surname / Title of the property owner
If a real person T.R. ID number; if a company Tax Number shall also be submitted.
Tax Number / Tax Inspection Form and Circular of Signature
If the real / legal person to carry out the procedure is different, authorisation document from company's board of directors or Power of Attorney / Circular of Signature, company seal depending on the situation
Certificate documenting right of tenancy
Tenancy Contract, Property Deed, Certificate of Residence etc. shall be submitted.
Click here for additional information, if you will carry out procedures for subscriptions of cell towers, short term (temporary) subscription, advertisement boards, embassy's commercial attaché's office, special telecommunication, businesses with tourism certificates, treatment plants, joint business tenancies, private company, temple, induction and arc furnace!
Security Deposit
You can pay the security deposit amount in two equal installments, the first in cash and the second added to the invoice, or in cash at once.

If you have all the required information, you can carry out your process through the channel of your preference!

If you want to visit Customer Service Centre to carry out the procedures click here.

If you are moving into a brand-new building;

Utility Number - Singular Code / Meter Barcode Serial Number / A previous bill belonging to the location of subscription
An ongoing TCIP (Turkish Catastrophe Insurance Pool) Policy Number
Required for business blocks / business centres / administrative services / education centres etc., except buildings completely used for commercial and industrial purposes.

As per the Law no. 6305 on Catastrophe Insurances, you have to have a Mandatory Earthquake Insurance to complete your subscription procedures. If you do not have a Mandatory Earthquake Insurance, you can take out the insurance from any insurance company of your preference. If you have a TCIP policy and you do not know your policy number, please call Alo DASK Call Centre on 125 to find out. Tenants can also ask this number to their property owners.
A valid ID of the authorised person
It will be checked only to verify; and then returned.
Ownership information.
If you are a Tenant, Name, Surname / Title of the property owner

If a real person T.R. ID number; if a company Tax Number shall also be submitted.
Tax Number / Tax Inspection Form and Circular of Signature
If the real / legal person to carry out the procedure is different, authorisation document from company's board of directors or Power of Attorney / Circular of Signature, company seal depending on the situation
Occupancy Permit
- If building license was obtained before 12.10.2004; occupancy permit will not be required since building license and the condition to be constructed accordingly will not be required.
- If building license was obtained before 2008; for buildings constructed between 12.10.2004-09.07.2008, electricity can be connected temporarily until occupancy permit is obtained, provided that one of the infrastructure services is documented to be available (road, water, electricity, telephone, natural gas) and technical requirements are met.
- If building license was obtained after 2008; it is mandatory to obtain an occupancy permit, if there is a building license obtained after 09.07.2008.
Click here for additional information, if you will carry out procedures for subscriptions of cell towers, short term (temporary) subscription, advertisement boards, embassy's commercial attaché's office, special telecommunication, businesses with tourism certificates, treatment plants, joint business tenancies, private company, temple, induction and arc furnace!
Security deposit
You can pay the security deposit amount in two equal installments, the first in cash and the second added to the invoice, or in cash at once.

If you have all the required information, you can carry out your process through the channel of your preference!

I want to proceed with Enerjisa Mobile Application*
Download our application and login to complete your procedures!

To proceed with Enerjisa Online Services Centre, please click here.*
To proceed with e-Government click here.*
If you want to proceed via the Call Centre, please call 444 4 372*
If you want to visit Enerjisa Service Centres to carry out the procedures click here.
***This channel cannot be used except for personal applications (except real persons, private companies and joint tenancies).

03

Select the Enerjisa Service Point of your preference.

You can complete subscription / termination processes from all Enerjisa Service Points. Moreover, if you have all the required documents, you can carry out both subscription and termination processes at the same time.

If you wish, you can give the deactivation order for your previous business address up to 14 days following your application to Enerjisa.

04

Please contact Enerjisa Online Services Centre, visit Enerjisa Mobile application or call 444 4 372 to make an appointment and avoid waiting the line for the procedures to be initiated at our service points.

Once you choose the most convenient day and time for you, your appointment information will be sent to you via text message or e-mail.

Please remember to arrive at Enerjisa Service Points 10 minutes before your appointment and get your appointment ticket from the q-matics!

05

For us to refund your security deposit for your previous business address, please provide us a checking account number in your name (IBAN) via our Customer Service Representative or on 444 4 372.

06

We will notify you with a text message when your electricity is activated.

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