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If I use a different payment channel on due date of the bill for which I have an automatic payment order, would it be paid twice with the automatic payment?
If you use a different payment channel on due date of the bill for which you have an automatic payment order, a double payment may occur. The amount paid twice would be refunded to your party once you request a refund. If you do not request a refund, the amount paid twice will be deducted from your next bill(s).

Please contact Enerjisa Call Centre on 444 4 372 or visit the nearest Enerjisa Service Points with your payment receipt for your refund requests. In order to speed up your procedures, please get an appointment online on Enerjisa Mobile, Online Service Centre or by calling our Enerjisa Call Centre on 444 4 372.

(Please enter an IBAN of your checking account and fill out the general application form during your application.)
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